Delivery
Shipping timetable:
| USA & Canada | Standard Express |
7-14 Working Days 1-3 Working Days |
| United Kingdom | Standard Express |
2 Working Days Next Working Day |
| Republic of Ireland | Standard Express |
2-3 Working Days 1-2 Working Days |
| France, Germany, Belgium, Netherlands | Standard Express |
2-3 Working Days 1-2 Working Days |
| Rest of Europe | Standard Express |
3-5 Working Days 1-2 Working Days |
| Australia | Standard Express |
7-14 Working Days 2-4 Working Days |
| Hong Kong, India, Japan, New Zealand, Singapore | Standard Express |
7-14 Working Days 2-4 Working Days |
| Rest of World |
Standard |
7-14 Working Days 2-4 Working Days |
Products are shipped within 2 working days and are sent first class Royal Mail (Standard) or DHL Express if selected.
Returns
Returning an item(s) to us is easy.
Just Request a return and the goods can either be sent to our UK or US returns depot
If you decide to return any item(s), it must reach us in its original state within 14 days of receiving the goods. On receipt of the returned item(s) we will refund the price paid for the goods to the original payment card. Delivery costs will not be refunded (exceptions apply).
Once we’ve received your returned item(s) we will send you an email to confirm your refund, which will be processed within 5 –10 working days of receipt. You can typically expect the refund to reach your account within 3-5 working days.
International customers have 28 days to return their items. Remember to clearly mark your return parcels ‘British Return Goods’ with a domestic sale value of £0.00, as your returned items are not applicable to duty - this will prevent them being held up at customs. We advise sending your goods back via a tracked service and retaining proof of postage until you receive your refund notification.
Please contact us if you have any questions
